CaptivateIQ
All Systems Operational
CaptivateIQ Marketing Site (captivateiq.com) Operational
CaptivateIQ Knowledge Center (support.captivateiq.com) Operational
User Login ? Operational
Payee User Interface ? Operational
Workbooks & Commission Plans Operational
SmartGrid (Worksheet Calculations) Operational
Worksheet Import/Export Operational
Components Operational
Data & Connections Operational
Data Connectors ? Operational
API Requests ? Operational
Payouts Operational
Payout Processing Operational
Payout Reviews Operational
Statement Designer Operational
Reporting Operational
Quick Reporting Operational
Advanced Reporting Operational
Admin Services Operational
Plan Management Operational
Inquiries Operational
Workflow Builder Operational
People & Hierarchies Management Operational
Jobs User Interface Operational
Audit Logs Operational
CIQ Assist Operational
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 6, 2024

No incidents reported today.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024
Resolved - This incident has been resolved.
Sep 24, 08:13 PDT
Update - We are continuing to monitor for any further issues.
Sep 24, 08:06 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Record processing performance might still be degraded due to backlog of jobs.
Sep 24, 07:50 PDT
Identified - We are experiencing some infrastructure issues that may cause some customers to experience slowdowns when viewing worksheets, or possible failures when processing jobs. Our team is investigating now.
Sep 24, 06:45 PDT
Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.