CaptivateIQ Status

CaptivateIQ

All Systems Operational

CaptivateIQ Incentives Operational

Workbooks & Commission Plans Operational

Data & Connections Operational

Payouts Operational

Payee User Interface Operational

Reporting Operational

Plan Management Operational

Inquiries Operational

Workflow Builder Operational

People & Hierarchies Management Operational

Jobs User Interface Operational

Audit Logs Operational

CIQ Assist Operational

Sandboxes Operational

CaptivateIQ Planning Operational

User Login Operational

CaptivateIQ Marketing Site (captivateiq.com) Operational

CaptivateIQ Knowledge Center (support.captivateiq.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

Audit Log and Data Performance Issues

Resolved - All data has been reprocessed and performance is back to normal.
Jun 19, 21:09 PDT

Monitoring - This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours.

During this time, some customers may experience longer than usual processing time and incomplete audit logs data.
Jun 19, 12:38 PDT

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.