CaptivateIQ Status

CaptivateIQ

All Systems Operational

CaptivateIQ Marketing Site (captivateiq.com) Operational

CaptivateIQ Knowledge Center (support.captivateiq.com) Operational

User Login Operational

Payee User Interface Operational

Workbooks & Commission Plans Operational

SmartGrid (Worksheet Calculations) Operational

Worksheet Import/Export Operational

Components Operational

Data & Connections Operational

Data Connectors Operational

API Requests Operational

Payouts Operational

Payout Processing Operational

Payout Reviews Operational

Statement Designer Operational

Reporting Operational

Quick Reporting Operational

Advanced Reporting Operational

Admin Services Operational

Plan Management Operational

Inquiries Operational

Workflow Builder Operational

People & Hierarchies Management Operational

Jobs User Interface Operational

Audit Logs Operational

CIQ Assist Operational

Sandboxes Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 6, 2024

No incidents reported today.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

We are experiencing some infrastructure issues which can cause app slowdowns in multiple places

Resolved - This incident has been resolved.
Sep 24, 08:13 PDT

Update - We are continuing to monitor for any further issues.
Sep 24, 08:06 PDT

Monitoring - A fix has been implemented and we are monitoring the results. Record processing performance might still be degraded due to backlog of jobs.
Sep 24, 07:50 PDT

Identified - We are experiencing some infrastructure issues that may cause some customers to experience slowdowns when viewing worksheets, or possible failures when processing jobs. Our team is investigating now.
Sep 24, 06:45 PDT

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.