CaptivateIQ Status

CaptivateIQ

All Systems Operational

CaptivateIQ Incentives Operational

Workbooks & Commission Plans Operational

Data & Connections Operational

Payouts Operational

Payee User Interface Operational

Reporting Operational

Plan Management Operational

Inquiries Operational

Workflow Builder Operational

People & Hierarchies Management Operational

Jobs User Interface Operational

Audit Logs Operational

CIQ Assist Operational

Sandboxes Operational

CaptivateIQ Planning Operational

User Login Operational

CaptivateIQ Marketing Site (captivateiq.com) Operational

CaptivateIQ Knowledge Center (support.captivateiq.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 15, 2026

No incidents reported today.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

Scheduled Maintenance - EU region

Completed - The scheduled maintenance has been completed.
Feb 13, 14:38 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 13:00 PST

Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 12:25 PST

Feb 12, 2026

No incidents reported.

Feb 11, 2026

Employee Assumptions page loading issues

Resolved - This incident has been resolved.
Feb 11, 11:20 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 11:13 PST

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

Salesforce IDP + SSO Login Issuies

Resolved - Upstream incident is resolved
Feb 3, 16:59 PST

Monitoring - We're continuing to wait for Salesforce to resolve the incident.
Feb 3, 15:09 PST

Identified - We currently believe this issue is related to the ongoing Salesforce incident for Identity Providers and are waiting for resolution of that incident.

https://status.salesforce.com/incidents/20003660
Feb 3, 11:43 PST

Investigating - We are investigating an issue with certain customers being unable to authenticate via SSO when using salesforce as their IDP.
Feb 3, 10:35 PST

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.