CaptivateIQ
All Systems Operational
CaptivateIQ Incentives Operational
Workbooks & Commission Plans ? Operational
Data & Connections ? Operational
Payouts ? Operational
Payee User Interface ? Operational
Reporting ? Operational
Plan Management Operational
Inquiries Operational
Workflow Builder Operational
People & Hierarchies Management Operational
Jobs User Interface Operational
Audit Logs Operational
CIQ Assist Operational
Sandboxes Operational
CaptivateIQ Planning Operational
User Login ? Operational
CaptivateIQ Marketing Site (captivateiq.com) Operational
CaptivateIQ Knowledge Center (support.captivateiq.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 13, 2025
Resolved - This incident has been resolved.
Feb 13, 08:46 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 08:40 PST
Update - We are continuing to work on a fix for this issue.
Feb 13, 08:34 PST
Identified - Some customers may be experiencing slow load times across the app, we have identified the cause and are working to resolve the issue as soon as possible
Feb 13, 08:34 PST
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 10:33 PST
Monitoring - We have identified the issue, implemented a fix and are actively monitoring.
Feb 7, 10:00 PST
Investigating - We are currently investigating reports of customer slowness in some instances. We will provide an update in 30 minutes.
Feb 7, 09:43 PST
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.