Resolved -
This incident has been resolved.
Nov 18, 07:20 PST
Monitoring -
Cloudflare has reported their issue as fixed, and we are now monitoring their recovery to ensure stability.
Nov 18, 05:28 PST
Identified -
Our edge provider, Cloudflare, has identified the issue affecting availability in our US environments and is actively rolling out a fix. We expect conditions to improve as their recovery progresses, though some elevated error rates may persist during stabilization. We are closely monitoring the situation and will provide further updates as recovery continues. Our Engineering team is also advancing mitigation efforts in parallel to ensure service stability.
Nov 18, 05:19 PST
Update -
CaptivateIQ is experiencing intermittent availability issues due to a widespread outage at our edge provider, Cloudflare. We are monitoring Cloudflare’s recovery progress and our Engineering team is working on mitigation options.
Nov 18, 04:43 PST
Update -
We are continuing to investigate this issue.
Nov 18, 04:10 PST
Investigating -
We are currently investigating this issue.
Nov 18, 03:47 PST