CaptivateIQ
All Systems Operational
CaptivateIQ Marketing Site (captivateiq.com) Operational
CaptivateIQ Knowledge Center (support.captivateiq.com) Operational
User Login ? Operational
Payee User Interface ? Operational
Workbooks & Commission Plans Operational
SmartGrid (Worksheet Calculations) Operational
Worksheet Import/Export Operational
Components Operational
Data & Connections Operational
Data Connectors ? Operational
API Requests ? Operational
Payouts Operational
Payout Processing Operational
Payout Reviews Operational
Statement Designer Operational
Reporting Operational
Quick Reporting Operational
Advanced Reporting Operational
Admin Services Operational
Plan Management Operational
Inquiries Operational
Workflow Builder Operational
People & Hierarchies Management Operational
Jobs User Interface Operational
Audit Logs Operational
CIQ Assist Operational
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 9, 2024

No incidents reported today.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Completed - The scheduled maintenance has been completed.
Sep 5, 23:54 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 5, 23:44 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 5, 23:20 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 5, 23:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 23:00 PDT
Scheduled - We will be performing an update to the Reporting and Dashboarding Experience between 11:00 PM and 2:00 AM PT. During this window, access to reporting and dashboards may be briefly disrupted.
Sep 5, 15:26 PDT
Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024
Resolved - This incident has been resolved.
Aug 28, 14:47 PDT
Investigating - We are currently investigating an issue with customer dashboards.
Aug 28, 14:18 PDT
Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.