CaptivateIQ

All Systems Operational

CaptivateIQ Incentives Operational
Workbooks & Commission Plans ? Operational
Data & Connections ? Operational
Payouts ? Operational
Payee User Interface ? Operational
Reporting ? Operational
Plan Management Operational
Inquiries Operational
Workflow Builder Operational
People & Hierarchies Management Operational
Jobs User Interface Operational
Audit Logs Operational
CIQ Assist Operational
Sandboxes Operational
CaptivateIQ Planning Operational
User Login ? Operational
CaptivateIQ Marketing Site (captivateiq.com) Operational
CaptivateIQ Knowledge Center (support.captivateiq.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Resolved - From 1:50 to 2:50 PM PDT, CaptivateIQ presented errors to users on a wide number of operations, many of which contained the error "Enter a valid IPv4 or IPv6 address." This was caused by a bug in newly released code. CaptivateIQ rolled back the release as soon as monitoring detected the errors and are working to prevent this error from happening again.
Oct 9, 13:30 PDT
Oct 8, 2025
Completed - The scheduled maintenance has been completed.
Oct 8, 14:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 13:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 6, 12:08 PDT
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.