Delays with some of our asynchronous processing jobs.

Incident Report for CaptivateIQ

Resolved

4:38 PM PT - Investigating: We are experiencing a slowdown with some of our asynchronous processing jobs. Some customers may experience delays.

6:45 PM PT - Identified: We have identified the issue resulting in slowdown of our asynchronous processing jobs affecting some customers. We are working on a fix to resolve.

6:48 PM PT - Monitoring: We have confirmed that our queues started to recover. We are actively monitoring the issue and provide further updates.

8:17 PM PT - Monitoring: Recovery is almost complete. No further delays are expected.

8:31 PM PT - Resolved: We have been able to confirm the resolution of this incident. Queues are back to normal.

Posted Dec 01, 2023 - 20:31 PST