Slowness in some customer instances

Incident Report for CaptivateIQ

Resolved

This incident has been resolved.
Posted Feb 07, 2025 - 10:33 PST

Monitoring

We have identified the issue, implemented a fix and are actively monitoring.
Posted Feb 07, 2025 - 10:00 PST

Investigating

We are currently investigating reports of customer slowness in some instances. We will provide an update in 30 minutes.
Posted Feb 07, 2025 - 09:43 PST
This incident affected: User Login and CaptivateIQ Incentives (Reporting).