Issue with Dashboards loading

Incident Report for CaptivateIQ

Resolved

This incident has been resolved.
Posted Mar 12, 2025 - 15:27 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2025 - 15:10 PDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 12, 2025 - 15:06 PDT

Identified

The issue has been identified and we are implementing a fix.
Posted Mar 12, 2025 - 15:05 PDT

Investigating

We are currently investigating an issue where users can not load dashboards.
Posted Mar 12, 2025 - 15:04 PDT
This incident affected: CaptivateIQ Incentives (Reporting).